Last Updated: August 4, 2025
Thank you for shopping with Chiikawa Shop! We’re committed to delivering your Chiikawa merchandise safely and on time. Please review our shipping policy below.
1. Processing Time
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Methods & Delivery Times
We ship worldwide! Estimated delivery times vary by destination:
- USA: 7–15 business days
- Canada, UK, Australia: 10–20 business days
- Asia & Europe: 10–25 business days
- Rest of World: 15–30 business days
Note: These are estimated delivery times. Delays may occur due to customs or unforeseen circumstances.
3. Shipping Fees
We offer free worldwide shipping on all orders. No hidden charges at checkout.
4. Order Tracking
Once your order ships, you’ll receive an email with a tracking number. You can use this to monitor your delivery status online.
5. Customs, Duties & Taxes
International orders may be subject to customs duties and taxes. These fees are not included in our prices and are the responsibility of the buyer.
6. Incorrect Shipping Information
Please double-check your shipping address before placing an order. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.
7. Lost or Delayed Packages
If your order is significantly delayed or appears lost, please contact us at support@shopchiikawa.com. We’ll assist in tracking or resending your order, if applicable.